PRIVACY POLICY

At PlanetEpicure Pvt. Ltd., we value your trust and are committed to protecting your personal information. This Privacy Policy explains how your data is collected, used, stored, and protected when you visit www.planetepicure.com.

1. Information We Collect

a) Personal Information

  • Full Name

  • Phone Number

  • Email Address

  • Billing & Shipping Address

b) Payment Information

We DO NOT store your card/UPI details.
Payments are processed securely through our payment partners.

c) Device & Usage Information

  • IP Address

  • Browser details

  • Pages viewed

  • Cookies & analytics data

2. How We Use Your Information

We use collected information to:

  • Process and deliver orders

  • Send order confirmations & updates

  • Improve website functionality

  • Respond to customer service requests

  • Provide offers, promotions & recommendations

  • Prevent fraud and ensure security

3. Sharing Your Information

We only share information with:

  • Payment gateway partners

  • Delivery & courier partners

  • Legal authorities when required

We do NOT sell or trade your personal data.

4. Cookies & Tracking Tools

We use cookies to enhance browsing experience by:

  • Saving preferences

  • Improving website performance

  • Showing personalized content

Cookies can be disabled anytime from your browser settings.

5. Data Protection Measures

We use:

  • SSL encryption

  • Secure servers

  • Strict access controls

to protect your personal data.

6. Your Rights

You may:

  • Request access to your data

  • Request correction

  • Request deletion

  • Unsubscribe from marketing messages

Contact us at: contact@planetepicure.com

7. Contact Us

PlanetEpicure Pvt. Ltd.
📍 South City Infra Park, Plot No. Unit 4-A, Jagadishpur Bally, Howrah – 711115, West Bengal
📞 8899727239
📧 contact@planetepicure.com