3. Shipping Charges
•Shipping charges are automatically calculated at checkout based on product weight, dimensions, and delivery location.
•Free Shipping may be available on select products or when minimum order value is reached (as reflected during checkout).
4. Order Tracking
•Once your order is dispatched, you will receive a Tracking ID and tracking link via email/SMS.
•Customers may track their shipment at any time using the provided link.
5. Damaged, Missing, or Wrong Items
If you receive:
•A damaged product
•A missing item
•A wrong/faulty product
You must notify us within 24 hours of delivery along with unboxing pictures/video for verification.
Contact Details:
📞 (+91) 88997 27239
📍 South City Infra Park, Plot No. Unit 4-A, Jagadishpur Bally, Howrah – 711115, West Bengal
Upon verification, replacement or refund will be initiated as per eligibility.
6. Returns & Refunds
•Defective, damaged, or incorrect items are eligible for free returns or replacement.
•Returns due to customer preference (change of mind, incorrect selection, etc.) are subject to approval and applicable terms.
•Detailed return rules and eligibility criteria are available on our official Returns & Refund Policy page.
7. Cash on Delivery (COD)
•COD is available for select pin codes only.
•COD availability is automatically determined at checkout based on customer location.